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How to limit tickets to members-only
How to limit tickets to members-only

How to restrict tickets to specific groups of people

Jessica Nickelsen avatar
Written by Jessica Nickelsen
Updated over a week ago

One tricky scenario we occasionally come across is where an event organiser wants to restrict tickets to a specific group of people. A good example of this is an event that has multiple eventlets, with one available to members only, and the other open to all. 

Fortunately there is a way to tweak your pricing settings to make this happen, but first, a reminder that if you're looking to restrict all of your eventlets (or event) to a certain group of people, you may want to consider making your entire event invite-only.

The first step is to create your eventlets. 

(It's important to note here that this is not the place for adding modifications; price and date options are available in subsequent stages. So please don't create an event called "Conference - earlybird price - members-only." It'll just make things more difficult for you in the long run.)

Then you can go ahead add add your "members" and "non-members" under the ticket types tab:

If, using the above example, I want to restrict "Members-only eventlet" to members-only, I tweak my ticket prices tab so that no value is entered for the non-member  option.

The result of this is that the non-members option will be set to "unavailable" for the members-only eventlet on your registration form.

You can further reinforce this by requesting additional supporting information (like a membership number) on the Attendee Info section of the form. (You would leave this  non-mandatory, of course, as not all of your attendees are expected to be members.) 

If your event structure is even more complex, you might want to take a look at our help article on events with multiple ticket types. But as always, if you have any questions or would like us to help you structure your event, please feel free to get in touch. We're happy to help!

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